Privacy Policy

Last updated: March 1, 2026

ProgresslyAI ("we," "us," or "our") operates the progresslyai.com website and the ProgresslyAI platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We collect information in the following ways:

Account Information. When you create an account, we collect your name, email address, business name, phone number, and billing information.

Student & Business Data. As part of your use of the Service, you may upload or create student records, attendance data, scheduling information, progress tracking data, billing records, and other information related to your training business. This data belongs to you.

Usage Data. We automatically collect information about how you interact with the Service, including pages visited, features used, browser type, IP address, device information, and referral URLs.

Cookies & Tracking. We use cookies and similar technologies to maintain sessions, remember preferences, and understand usage patterns. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information (confirmations, invoices)
  • Generate AI-powered reports, progress assessments, and recommendations
  • Send service-related notices, updates, and security alerts
  • Respond to your support requests and inquiries
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues and fraud

3. AI & Data Processing

Our AI features analyze student performance data, attendance patterns, and progress records to generate reports and recommendations. This processing is performed to deliver the core functionality of the Service. Your student data is not used to train general-purpose AI models. AI processing is performed only on your organization's data in isolation.

4. Data Sharing & Disclosure

We do not sell your personal information or your students' data. We may share information with:

  • Service Providers: Third-party vendors who assist us in operating the Service (hosting, payment processing, analytics, email delivery), bound by contractual obligations to protect your data
  • Legal Requirements: When required by law, legal process, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you
  • With Your Consent: When you explicitly authorize sharing (e.g., parent portal access)

5. Data Retention

We retain your account and business data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, regular security audits, access controls, and secure data centers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Export your data in a portable format
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at privacy@progresslyai.com.

8. Children's Privacy

The Service is designed for use by training businesses and their staff. Student data entered into the system is managed by the business account holder, who is responsible for ensuring they have appropriate consent to store and process student information, including data of minors. We do not knowingly collect personal information directly from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

ProgresslyAI
Email: privacy@progresslyai.com
Website: progresslyai.com/contact